Sales Policy for 7MAIL

Effective Date: April 14, 2025

At 7MAIL, we are committed to providing our customers with high-quality skincare products and excellent service. This Sales Policy outlines the terms and conditions under which we offer our products for sale. By purchasing from 7MAIL, you agree to the following terms.

1. Product Availability

  • Product Listings: All products listed on our website (https://7mail.co/) are subject to availability. While we strive to ensure that our product listings are accurate, we cannot guarantee that all items will be in stock at all times.

  • Pricing: Prices for products are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors that may occur.

  • Product Descriptions: We make every effort to provide accurate and up-to-date descriptions of products, including their ingredients, benefits, and usage instructions. However, we do not guarantee the accuracy of all product information, as manufacturers may update formulas or packaging.

2. Ordering

  • Placing an Order: To place an order, you must complete the checkout process on our website by providing necessary information such as shipping address, billing information, and payment method.

  • Order Confirmation: After you place an order, you will receive an email confirmation with the details of your order. Please review your order and ensure all information is correct. If you notice any discrepancies, please contact us immediately.

  • Order Acceptance: Your order is considered accepted once we send you a shipping confirmation email. Until this point, we reserve the right to cancel or refuse any order.

3. Payment

  • Accepted Payment Methods: We accept major credit and debit cards, PayPal, and other secure payment methods. All transactions are processed securely to protect your payment information.

  • Payment Authorization: Your payment will be authorized at the time of purchase. We will charge the full amount when your order is processed.

4. Shipping

  • Shipping Methods: We offer a variety of shipping options to deliver your products. The available methods and costs will be shown at checkout, based on your shipping address.

  • Shipping Time: We strive to process and ship orders within 2-3 business days of receipt. Shipping times will vary depending on the shipping method chosen and your location. Please note that some delays may occur due to factors beyond our control.

  • International Shipping: We currently offer international shipping to selected countries. International customers may be responsible for any customs duties, taxes, or import fees applicable to their order.

5. Sales Tax

  • Sales Tax: Sales tax is charged on orders shipped to states where we are required to collect tax. The tax rate is calculated based on the shipping address and will be displayed during the checkout process.

6. Cancellations

  • Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but orders are typically processed quickly and may not be eligible for cancellation once shipped.

  • Refunds for Cancellations: If your order is canceled before it ships, a full refund will be issued. If the order has already been shipped, you will need to follow our Return Policy to receive a refund.

7. Discounts and Promotions

  • Discounts: From time to time, we may offer discounts or promotions, such as coupon codes or sales events. These promotions are subject to change without notice and may have specific terms and conditions, such as expiration dates or product exclusions.

  • Promotion Limitations: Promotional offers cannot be combined with other offers or discounts unless explicitly stated.

8. Customer Support

  • Contacting Us: If you have any questions about your order, our products, or our Sales Policy, please reach out to our customer service team at [email protected] or call 814-543-0867. We are here to assist you.

9. Liability Disclaimer

  • Limitation of Liability: 7MAIL is not responsible for any damages, losses, or injuries resulting from the use or misuse of our products. We recommend reviewing all product instructions carefully before use. Our liability is limited to the price paid for the product.

10. Changes to This Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated effective date will be indicated.

Effective Date: April 14, 2025